March 21 COVID-19 Update

Dear Dolphin Family,

We have been following the COVID-19 situation and wanted to update you on our status. We originally scheduled to be closed until March 30th, but with the aggressive nature of this virus we do not know when we will be able to return to lessons and our normal schedule.

We want to ensure each of our families that we will hold your child’s spot until we reopen. We will not charge your accounts for April tuition, AND your accounts will not be charged again until we return to our normal schedule. You will still receive makeup classes for your missed lessons in March, and we will have extra coaches and times available for the ease of makeups when we reopen. We understand you need to make the best decision for your family. If you decide to withdraw from lessons now, we will not be able to hold your spot, but we will always welcome you back.

Further updates will be made via social media and email. Thank you for your patience as we navigate these uncharted waters. As we are working with a limited staff, it may take longer than normal for a response.

We are beyond grateful for our dedicated staff and wonderful families that make up our Dolphin Family. We will miss seeing all of your smiling faces. We look forward to being able to resume lessons and help our swimmers become safer in the water and help them get back into the comforts of a regular routine.

Thank you and God bless you and your family.

Amy Ristroph
Owner

Dolphin Academy COVID-19 Update

At Dolphin Academy, we have been following the COVID-19 situation. This is new territory for all of us and the safety of our Dolphin families and our Dolphin Academy employees is always our main focus.

As you know, in our area many K-12 schools will be closed for the next 2 weeks. We are not part of this directive, but because we serve children and families, we have decided to close Dolphin Academy Swim School as well. This will mean we are closed from now until at least March 30th.  Families may fill out a make-up form online, and the 30-day window in which to do the makeup will be waived.  We are offering makeups as a way to ensure continuity for your swimmers and to support our coaches during this uncertain time. 

At Dolphin Academy, we strive to keep our facility as clean as possible. As our normal routine, every half hour, we wipe down all changing area surfaces, door handles, benches, restrooms, etc. We continually keep the chlorine level in our pool at a minimum of 1.0ppm. The Coronavirus dies at a chlorine level of 0.5ppm.  In addition to using Chlorine as a disinfectant, we have a state-of-the-art UV system that kills any bacteria or virus that chlorine does not.  Though we feel our facility is clean and safe, if isolation can flatten the curve, then as a community, maybe we can stem the tide of this virus.

If you have any questions, please contact us via email: lessons@iswimdolphin.com – we are not sure how many staff we will have in the building so email will work best.

Everyone, please stay safe and stay healthy.  We will keep you posted over the next few weeks as more information is understood and released.  Thank you for your understanding but more importantly, thank you for allowing us the privilege to teach your precious children each week. 

Sincerely,

Amy Ristroph
Owner